Privacy policy.
Body and Soul Holistic Wellbeing is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you utilize our services, including our online intake forms and secure electronic information storage systems.
1. Information Collection:
- When you use our services, we may collect personal information such as your name, contact details, health information, and preferences.
- We collect information directly from you when you fill out our online intake forms or in person paper form or provide information during appointments or consultations.
2. Use of Information:
- We use the information collected to provide our services to you, including scheduling appointments, customizing sessions, and communicating with you about your appointments.
- Your health information is used to ensure the safety and effectiveness of our services to meet your needs.
3. Disclosure of Information:
- We may disclose your personal information to third-party service providers who assist us in providing our services, such as scheduling software providers or payment processors.
Fresha is the booking system we use for client information, scheduling appointments and online intake form. You can view their privacy policy here
- We may also disclose your information when required by law or for your safety.
4. Data Security:
- We utilize industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Our online intake forms and electronic information storage systems are encrypted. However, it is not possible for any organisation (including ours), to state that 100% security can be guaranteed.
5. Retention of Information:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights:
- You have the right to access, correct, or delete your personal information.
7. Changes to this Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Policy by posting the updated version on our website or through other appropriate means.
8. Newsletter Sign up:
When you sign up for our newsletter, we may collect:
Your name (optional)
Your email address
Technical data (via Google reCAPTCHA – see Section 5)
How We Use Your Information
We use your information solely to:
Send you newsletters, updates, promotions, or other content related to [Your Brand/Company]
Improve the relevance and quality of our email content
Maintain the security of our signup forms
Third-Party Services
We may use trusted third-party services to manage our newsletters, such as:
Email marketing platforms (e.g., Mailchimp, ConvertKit, etc.)
Google reCAPTCHA, which protects our forms from spam and abuse
These third parties may process your data according to their own privacy policies.
Consent
By signing up for our newsletter, you consent to:
Receiving email communications from us
The use of Google reCAPTCHA (see below)
The processing of your data as outlined in this policy
You can withdraw your consent at any time by unsubscribing.
Use of Google reCAPTCHA
Our website uses Google reCAPTCHA v3 to protect our newsletter signup form from bots and spam.
This service is subject to the Google Privacy Policy and Terms of Service.
reCAPTCHA works by collecting hardware and software information (such as device and application data), and sending it to Google for analysis. This use is solely for security purposes and does not involve the display of ads.
Opt-Out and Unsubscribe
You can opt out at any time by clicking the “unsubscribe” link included in every newsletter email. After unsubscribing, your email address will be removed from our active mailing list.
Data Protection
We use industry-standard security measures to protect your information and prevent unauthorized access.
Updates to This Policy
We may occasionally update this policy. Any changes will be posted on this page with an updated revision date.
Newsletter Sign Up.
What We Collect
When you join our email list, we ask for:
Your email address and name
We also use Google reCAPTCHA to keep out spam bots — more on that below!
How We Use It
We’ll only use your info to:
Send you updates, helpful information, and other good stuff.
Improve the content we send
Keep our signup form safe from spam and abuse
Third-Party Tools We Use
We use a few tools to help manage our emails and keep things secure:
A trusted email service - We use Squarespace.
Google reCAPTCHA to help keep our forms spam-free
They may collect some technical info (like browser and device type), but only for legit reasons — like preventing spam or helping deliver your emails.
About Google reCAPTCHA
Our sign-up form is protected by Google reCAPTCHA, which helps us block bots and spam. It may collect info like your IP address and browser details to figure out if you're a real human. This is covered by the Google Privacy Policy and Terms of Service.
Unsubscribing
Changed your mind? No worries. You can unsubscribe anytime by clicking the link at the bottom of any email we send. Once you’re out, we’ll stop sending you stuff and remove your email from our list.
We Keep Your Info Safe
We use secure tools and best practices to make sure your data stays private and protected.
Updates
If we ever update this policy, we’ll post the new version right here with the date it changed. Nothing sneaky — just keeping things up to date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: pip@bodysoulholisticwellbeing.net
By using our services, including our online intake forms and electronic information storage systems, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Updated 14th April 2025 to include Newsletter privacy policy.
Body and Soul Holistic Wellbeing
